The Samsung Shop app is a well-known application that is similar to any other shopping app. Users can explore Samsung products and purchase them, as well as enjoy deals and rewards through the app.
However, recently, the app kept crashing in the Galaxy S24 lineup, and abnormality was reported in the community forum. As per the community replies, most Galaxy users are facing the issue. Speaking of the problem, while opening the app, it didn’t load and became unresponsive. The app usually freezes the phone, and users must perform a hard reset.
This could be hectic when waiting for exciting deals or products to be received and checking the tracking status. Samsung has been notified of the issue, but no official solution has been found. Meanwhile, GaryB82, Samsung care ambassador, replied to the issue and mentioned that the issue is well known and that a probable fix is expected soon.
The Samsung Shop app recently got an update, and the issue has also occurred. It seems Samsung needs to test the apps after the update with its flagship S24. After an update, a few apps showed issues with the latest flagship. Most recently, the Samsung Email app notification keeps showing for syncing after the app is updated.
Is there a way to fix it? It’s not exactly a fix, but a few standard steps can be performed when any app keeps crashing or freezing. Here are a few standard steps that probably mitigate the issue:
- Clear App data and cache
- Free up storage if not enough space is available
- Check for any latest updates of the app
- Check the software update
- Reinstall the app
- An unstable internet connection may cause the app to crash; try to optimize the network.
By performing the above fixes & standard operating steps, one can resolve the issue. But if it persists, one has to wait for the latest app update. Meanwhile, users can use the official Samsung Shop website to find the latest deals or track orders. Any latest hits on the issue will be covered; stay tuned with Saminsider!
