The Galaxy Watch wearable app is a necessary companion app for Galaxy Watches. The app connects your Watch and phone, bringing notifications and Quick Replies to your Watch. However, according to some reports, the app is not working correctly.
The Watch refuses to connect to the app, gets stuck in an infinite loading loop, and doesn’t get past the loading symbol. As a result, you don’t get notifications anymore, and it might not work for calls either. It also shows that the Watch is not connected to your phone.
In this article, we will show you how you can address this problem. It’s mostly a glitch caused by developers’ overlooks. With future updates, Samsung can solve this software issue easily since the Galaxy Watch software and apps are known for many bugs and inconsistencies.
Method 1: Turn off Automatic Date and Time
- Turn the Automatic Date and Time option off from your Settings.
- Manually set the date to 2023.
- Manually reconnect your phone to the Watch again, and choose the automatic time zone after this.
The problem is that Samsung isn’t recognising 2024 dates properly. As a result, the software has trouble functioning normally. Samsung still has to update the app for 2024. A fix is apparently out for watches like the Galaxy Watch 4, but some people still have problems. A simple restart solves the problem for some users, and the Watch connects normally afterward.
I still have issues after doing it. In some cases, people cannot open the Wearable app at all. The app barely opens for a few seconds and closes, and the user can’t really do anything. There are syncing problems in some cases, where it freezes up in the middle, and the setup process terminates randomly.
Samsung definitely has some issues with their servers since this is not a difficult problem to solve for them. Many people regret buying expensive smartwatches such as the Galaxy Watch 5 Pro since it has many bugs during the smartwatch setup. Galaxy Watches are a central point of both the Samsung and Android ecosystems. Samsung has to pay more attention to the software of these products since such problems take away from an otherwise premium experience. People are considering moving to the Apple ecosystem or the Pixel suite of devices due to how frustrating this is. According to some, such inconveniences and bugs persist despite around five factory resets.
If you own a Galaxy Watch 4, you can manually download the APK of the latest version, which fixes the issues and bugs with the app. You’ll have to enable the installation of third-party apps and side-load them manually, & it won’t have such boot loop bugs and endless loading issues.
Method 2: Remove the Wearable app and all its companion apps
- Completely uninstall the Galaxy Wearable app and all the plugins it has. You can do this by searching for “Wear” in the Settings app.
- You might get prompts to remove the plugins, which you must agree to. Also, search for the “Watch” and delete the Watch Manager.
- Go to Bluetooth settings and tap the Forget button after locating your Watch. Now, restart your device.
- Re-download the Samsung wearable app now from the Play Store or Galaxy Store.
- Open the app and tap on Add a new device. Now, select your Watch and continue the setup. It will prompt you to restore a backup if you have one.