A true AI companion, the Galaxy S25 Ultra brings a bunch of issues. We have already reported some of them, including battery drain, Now Bar missing, work profile not added, and notifications issues. And now, there is a new issue related to the microphone.
The issue has been spotted on the Samsung Community forum. Some S25 Ultra users state in the forum regarding turning off the mic while switching the apps. The users further elaborate on it with the example — while using WhatsApp and the app is switched to another app in between the conversation, then the mic goes off. A few users also report that they lock the phone in the middle of the conversation. Simply put, the mic is not working over the other apps.
However, there is no official recognition of the issue so far. Scrolling down to the forum, we found users tried the temporary fix on their own, although it is not convenient. As a temporary solution, the user changes the settings of the app’s permissions to the “only this time” option. This will ask permission from the users every time a microphone is required, which could be irritating!
How to resolve the Galaxy S25 Ultra mic turns off issue?
Well, since any Samsung moderator does not address the issue, you can go for some trial and error method. These basic steps can rule out the issue or the root cause.
- Check if the device has any updates in the row.
- Next, you need to check the app updates.
- Clearing the cache is always an option worth trying. This can be done by individually clearing the cache, optimizing via the device care option, and, last but not least, clearing the cache partition. Here, you can check the steps on how to do it.
- The next big troubleshooting step is to perform a diagnostic test. Samsung has the option to check its hardware anomalies through the Samsung member app. This can rule out if there is any problem with the microphone, which can be fixed under warranty simply.
- Last, we will advise you to perform a safe mode test. This usually rules out if the issue is due to any third-party app or not. Follow the link for the step-by-step process.
Overall, we can say turning off the mic while using it over other apps can be annoying, and this needs a permanent solution. Any update in this regard will be covered here; stay tuned!
