Are you experiencing trouble spinning the Samsung Washer? Do not worry; by understanding the reason behind the problem, you can fix it. Our last troubleshooting article discussed a similar issue with the top load washer. However, washer cycles not starting as a whole and not spinning are two different categories of problems. But the issue can be correlated with each other.
Samsung Washers sometimes have a spinning issue due to which clothes do not dry properly. Generally, in a household, we can expect a semi-auto, top-load, or front-load washing machine, and the issues can vary depending on the model. Most of the time, Samsung washers indicate error codes if there is a systematic error in the washer. Check the Washer display pannel if any error code is shown. However, it may not detect every issue with precision every time. So you have to check that manually!
This article will explain why your Samsung Washer is not spinning. Also, we will be looking at some crucial points on what to do in such conditions.
Fix the Samsung Washer Not Spinning Issue:
First, you need to check the spinning issue of your washer, like the pattern or speed or the dryness of the clothes. Whether your washer spins a while and then slows down or not at all spin. Based on the spinning pattern, you can proceed with an appropriate solution. In general, Samsung washer users’ complaints are related to the following spinning issues-
- Washer Cycle, Load Size, load Distribution
- Power Supply Source
- Improper installation of the Washing machine
- Unclean Pump Filter ( Front Load Washer)
- Improper Washer Draining Hose Installation
Now, let us understand the issues individually and find a suitable solution for the problem.
Washer Cycle, Load Size, load Distribution:
Any brand washer has its specifications and capability of spinning. Samsung washer spinning process may depend on the specific load or operating washer cycle.
Choice of the cycle:
While discussing the Washer cycle, Samsung offers various washer cycles for daily laundry work. Each cycle is designed and highly optimized to match your fabric type and soil levels (dirt, stains). More important is the choice of the cycle; using the correct cycle keeps your clothes vibrant in color and enhances the washing performance by spinning at the right speed. Thus, the proper cycle also keeps your clothes dry.
For instance, if your clothes fabric is made of soft silk, cotton, or synthetic fiber, it requires a delicate cycle. While for jeans or dirty clothes, it requires a heavy hard cycle. Therefore, your spin may depend on what cycle you have selected. For more information on the washer cycle and settings, follow the Samsung support here.
Laundry load size and distribution:
Washer spinning depends on the load size and the load distribution. Overloaded and uneven load distribution can cause spinning issues. Small or large loads can create an unbalanced load if placed one-sidedly. Samsung washer indicates an error code when it detects uneven load as “Ub” or “Ur.” In such cases, spinning the washing tub or drum will create lots of vibration, which is not good for any washer. Mannually distributes the load evenly and reduces the spinning speed in full load conditions.
Depending on the washer load capacity, your laundry size may need to be divided into multiple washes. But how to determine what is the right load size? The simplest and standard practice assumes the small load size is about 3 pounds for 1 cubic. For example, if your washer is 4.0 cubic capacity, its largest load size is 12 pounds. For convenience, follow the image below-
It is also important to note that different clothes have different weights. For instance, a bedsheet can weigh around 1.25 pounds; a towel can weigh around 1.5 pounds, etc. For more details on load size, follow the article here.
Therefore, provide an appropriate load size and distribute clothes evenly around the washing drum.
Washer Power Supply Source:
The primary and perhaps the only important function of the washer is to create a centrifugal force to clean and dry the clothes. Therefore, it always has a motor to do such stuff. A sufficient and stable power supply is required for better performance when it is a motor.
So, ensure you use a direct power supply for such instruments. Please do not use any chord extension for the power source, or else it can create a power surge and affect the spinning of the washer. If you have a multimeter, measure the voltage output of the power supply.
If it does not deliver the required power supply, then eliminate the power supply issue first. Using a separate circuit breaker for such a machine is always advisable.
Improper Washing Machine Installation:
Spinning issues might occur when the washer installation is not level with the floor. Unlevel washing machines can unbalance the washing tub, creating unnecessary vibration while spinning. First, level it on the floor if you use a pedestal or riser.
This can easily be resolved by adjusting the legs of the washer. The leg adjustment process can vary depending on the washer design. Most of the front-load washer has adjusting screw on the four legs; however, it may not be the same in the case of a top-load washer. Some top-load washer model has four adjusting legs, while some have only two adjusting legs. The choice of the floor or place of installation of the washer also matters in such cases. As slippery or damaged floors cannot be fully leveled and wobble the washing machine.
As shown in the image below, adjust the legs of the washer by rotating it clockwise (raise the washer) and rotating anticlockwise (lower the washer height). It is advisable to keep the height of the legs as low as possible to have a minimum wobbling effect or a stable spinning.
Not all top load washer, but front load washer has a locking mechanism for their adjusting legs. So, use a flat screwdriver to tighten the nut of the legs to keep the washer in lock position.
Blocked Pump Filter (Front Load Washer):
The front-load washer pump filter requires routine maintenance to never clog or block. An unclean or blocked pump filter can cause a draining issue in the washer. The washer stopped spinning in severe cases as it could not drain the excess water. Unless the water is drained, the spinning cycle will not start.
Here are the steps to clean the Front Load washer Pump Filter-
- Locate the Pump Filter, usually at the front of the washer. Open the cover by simply pressing it.
- Now drain the water by removing the cap of the drain hose.
- Remove the pump filter once the water is drained, twisting it counterclockwise. In some Samsung washer models, you must push it first and then twist it.
- Wash the pump filter and use a toothbrush to clean the debris. Look into the drain pump impeller (located inside the pump filter housing) and make sure it is clean. Do it gently!
- After cleaning it, insert the pump filter and twist it clockwise.
- Place the Drain hose cap and mount it on the clip as it was before.
Improper Drain Hose Installation:
Drain hose is perhaps the most important to check if a spinning issue occurs. Samsung Washer has safety features; if it detects that the water is not drained properly, it stops spinning further to protect the washer from any potential damage.
The water may not be drained properly due to clogging, bends, or damage to the hose. Or it may be due to improper installation of drain hose. Here are some important points that need to be considered during the installation of the drain hose-
- The drain hose should be inserted into the Drain pipe at least 6 inches and not more than 8 inches.
- Make sure that the drain hose does not slip down from the pipe. Use a zip tie to fix the position.
- If it is not between 6 to 8 inches, it could create a siphoning effect
- The siphoning effect can also be created when connections are airtight
- Another important point is the height of the drain hose. The height should be between 18 to 96 inches.\
- When using a sink, it should be between 24 to 35 inches.
- Do not use a drain hose extension kit.
- Check if the drain hose holder is installed. The drain hose holder is important as it prevents automatic water drain while washing. Sometimes, it shows an error code as “LC” or “4C” to indicate water is draining automatically and might stop spinning. If it is not installed, then ask for support from service care.
Apart from these checkpoints, ensure your drain hose pipe is not bent so much that water cannot flow easily. Check for any clogging of debris or any leakages. If the drain hose is damaged, then replace it.
Tips to troubleshoot the not spinning issue:
If you have done with the checklist and cannot determine the problem, then run a diagnostic test. Generally, the washer determines whether there is any motor or other issue. But to check if it is functioning properly or not, you can always run a diagnostic test on the washer.
If no issue occurs, you can reset the washer or recalibrate it. To reset the washer, you need to unplug it, wait a few minutes, and then plug it in again. There is no other way to reset it.
Follow the steps below to run a calibration mode on the Samsung Washing Machine-
- First of all, make sure no items are in the tub; remove it if there is any
- Next, Press and hold the Temp and Delay End button until the “Cb” code appears on the display. (In most washers, this combination key is common, but you can refer to the washer user manual for the correct keys.)
- After that, your washer will start independently, but it needs to press the start/pause button in some models.
- Calibrating the washer can take 1 to 3 minutes, and the tub may rotate back and forth.
- If the calibration process is ended, it will display the En, 0, or End and turn off.
After the washer is calibrated, if the issue persists, you need to talk to the service care center to fix the problem.